Logic Technology Consulting Group & Vircom
AOS at a glance
Company Profile: Logic Technology Consulting Group
Location: California
Company Type: MSP
Product(s) Used: Proofpoint Essentials, Vircom Portal
Trusted Partnership: Since 2008
Pre-Vircom
Challenges
- Difficulty managing encryption, phishing, and spam
- Limited support from other vendors
- Reputational risk due to slow issue resolution
Post-Vircom
Key Benefits from Vircom
- Robust filtering and encryption with flexible, client-level controls
- Direct access to experts with fast, reliable responses
- Faster answers = Stronger client trust and business reputation
“Vircom and the solutions they offer provide a heightened sense of security and protection for your clients, while also leveraging a base of knowledge and support that helps you resolve problems in a timely manner, allowing your clients to be as efficient and productive as possible.”
Owner and Founder
MSP Success Snapshot: Logic Technology Consulting Group
Founded in 2016 and based in Torrance, California, Logic Technology Consulting Group serves SMBs, non-profits, school districts, and municipal agencies. With a lean team of 11, they provide managed services, helpdesk support, and IT consulting.
In 2019, they partnered with Vircom to address growing client security concerns, especially around Office 365, phishing, and encryption. Since then, Vircom has become a trusted extension of their technical team.
“Because we can get our clients answers so quickly, Vircom improves our reputation with our clients.”
The Challenge: Office 365 Security and Encryption Limitations
As an MSP working with sensitive public-sector clients, Logic TCG faced:
- Inadequate native filtering in Office 365
- Office 365 phishing scams
- Limited encryption reliability
- Poor vendor support and slow resolution
“You’re supposed to be able to trust Office 365, but the native security and filtering just wasn’t enough.”
The Vircom Solution: Flexible Protection, Real Partnership
After deploying Vircom’s modusCloud (Proofpoint Essentials), Logic TCG gained:
- Customizable filters for each client
- Advanced spam and phishing protection
- Layered email encryption that meets compliance needs
- Access to experts for fast, accurate support
“Vircom and the solutions they offer provide a heightened sense of security and protection for your clients, while also leveraging a base of knowledge and support that helps you resolve problems in a timely manner.”
Trusted Partnership that Saves Time and Builds Credibility
The impact wasn’t just technical, it was strategic.
Yohan credits Vircom’s support team for helping reduce stress, speed up response times, and avoid trial-and-error troubleshooting.
“All MSPs know that troubleshooting adds up… Working with experts who can identify root causes—even beyond their own platform—is one of the best resources you can have.”
The Results: Stronger Email Security, Stronger Reputation
With Vircom, Logic TCG doesn’t just protect clients, they build long-term trust. That trust translates into faster service, fewer escalations, and better client relationships.
“Whether it’s issues with DNS, DKIM, or email deliverability, there’s been countless times where Vircom’s team has come through to save our team time, get issues resolved, and make sure our clients can be served promptly and confidently.”
Note: This case study was originally completed in 2019.
