Before we do anything, this is who we are.
We are techies at heart, very curious, very intuitive, thinkers, strange sense of humor, a tad introverted. We are also very passionate, when we do something, we do it hard and we go to great lengths to be very good at that thing. We like to hang around people that are like that too, so we care very much about our work environment and the people that we choose to add to our team.
We care about a lot of things, but we care immensely about these 4 things above all, our Core Values:
We work with SMBs and Service Providers, specifically their IT staff.
We care about security and want to do everything to make sure that our customers are protected. There is a lot of bad stuff out there lurking on the Net and we have unfortunately experienced most of it. The bad stuff can be both scary and it can be complex. We take pride in making sure that the bad stuff doesn’t get to our customers.
Our customers just want to do their jobs. They don’t want to worry too much about network and system security.
They have many other things to take care of. They want to be good at their jobs. IT is tough these days, and getting tougher and more complex each day. Our customers have so many systems to take care of, so many internal users to serve, so many people to satisfy, they are pulled in too many directions. We want to give them something to believe in and to trust, so that they can get on with more important work and just feel better about what they are doing.
There’s some bad stuff out there and some bad people wanting to hurt our customers and steal from them. The methods they use are elaborate and sophisticated and can only be countered by the very best products the market has to offer.
But there is so much to choose from out there and it is very hard to know if what you are getting is exactly what you need and if it will really get the job done. We develop our own stuff and make sure it goes through the toughest 3rd party tests to ensure the highest level of performance. We integrate and bundle with only the very best related products, again with proven performance from the toughest tests. We know a lot about security and we vet these products with the highest levels of scrutiny. We make sure all these products play well together.
Great products aren’t enough though.
Security products are not trivial to set up and extract the maximum performance from. They require a level of expertise to ensure that they are tweaked to an individual customer’s reality. And no product is perfect, much as we would all like to believe. From time to time, something can go wrong, something could slip through. Regardless, we’ll be there, in full force, to back our customer all the way until things are right, until they are back to the way they were. We are obsessive about solving problems and finding solutions, but we are maniacal about leaving customers feeling great and exceeding their expectations.
But don’t take our word for it, just have a look at what our customers say and how long they stay with us.
Whether you’re an SMB with a one person IT
department, an IT reseller or a Managed Service
Provider, Vircom delivers the tools, flexibility
and support to deliver SLA-backed security for
today’s data-centered businesses.
Talk to us to see how we can work together.