Jason Brown IT Consultant & Vircom
Customer at a glance
Company Profile: Jason Brown IT Consultant
Location: Florida
Company Type: Independant IT Consultant
Product(s) Used: Proofpoint Essentials, Vircom Portal
Trusted Partnership: Since 2019
Pre-Vircom
Challenges
- Using multiple outdated tools
- High time investment to manage quarantines and settings manually
- Limited visibility and scalability across multiple clients
Post-Vircom
Key Benefits from Vircom
- One platform with integrated filtering and encryption
- User-level controls that reduce admin time and increase client satisfaction
- Centralized management for 250 users across 30 SMB clients
“ModusCloud’s (Proofpoint Essentials) ease of use, cost effectiveness, and user-level settings and controls make it easier for me to improve the security and compliance of my clients, while also offering them some controls that save me time and make my work more efficient.”
Independent IT Consultant
IT Consultant Snapshot:About Jason Brown
Jason Brown is a Florida-based independent IT consultant and MSP with more than 20 years of experience. As a one-person operation, he supports 250 users across 30 clients, including:
- Medical Practices
- Small Law FIrms
- SMBs in highly regulated industries
He provides full-service IT support including networking, telecom, Exchange, Active Directory, and email security. Jason has partnered with Vircom since 2019.
The Challenge: Disconnected Tools, Rising Workload
Jason had been using a combination of older filtering and encryption tools,including Xwall, Spamfighter for Exchange, and GFI, but found them limiting:
- Tools were fragmented and time-consuming to manage
- Difficult to ensure HIPAA-compliant email encryption
- Too many tickets from clients about spam and quarantines
- No self-service options for clients to manage simple tasks
“I came across modusCloud (Proofpoint Essentials) through researching HIPAA-compliant spam filters with email encryption… Their product and expertise seemed like the right fit.”
The Solution: Vircom’s Cloud-Based Email Security for Small MSPs
After evaluating modusCloud (Proofpoint Essentials suite), Jason made the switch to Vircom’s cloud-based email security platform, tailored to the needs of small MSPs and consultants:
- Email security suite with integrated encryption and stronger spam filtering
- Easy-to-use admin dashboard
- User-level settings and reports for client self-service
- Fast, knowledgeable support from real experts
“From a client standpoint, they’re happier with the products, and it’s made things a lot easier for me in terms of managing spam.”
The Results: Time Savings, Cost Reduction, and Happier Clients
Since adopting Vircom, Jason’s outcomes include:
- One client saved $1,300 in the first year
- Reduced daily workload and admin effort
- Clients more confident in their security setup
- Lower ticket volume thanks to self-service features
“For me, the intuitiveness, cost effectiveness and efficiency of the product can’t be beat."
Jason’s story shows how independent IT consultants can deliver enterprise-grade email protection, with less stress and better outcomes for clients.
“MSPs and partners of all kinds not only provide better security to their clients through Vircom, but also save time and create greater confidence and peace of mind, better serving their clients as a result.”
Note: This case study was originally completed in 2019.