POP3 vs. IMAP

Written by Patrick Yelle on . Posted in Email Security & Antispam

POP3 vs IMAP

Should you use POP3 or IMAP? The first thing you need to do before making a decision is to understand what POP3 and IMAP are. Secondly, you need to  understand the differences between the two. The product: Both POP3 and IMAP are email protocols that companies or ISPs use to receive email, be it to [...]

Enabling logging in Microsoft Outlook

Written by Patrick Yelle on . Posted in Best Practices

Help

Your everyday routine routine includes sending and receiving mail flawlessly with Outlook/Outlook Express/Windows Mail. Inevitably, once you have become too comfortable to this problem free email software, an unidentifiable, puzzling and un-invited error pops up. If the unexplained error does not go away, only a log can help. Outlook can create a detailed list of [...]

How to protect your Email address from being divulged to spammers

Written by Abderrahim Ibnou El Kadi on . Posted in Best Practices

Chained Laptop

This scenario could happen to anyone of us: You receive an email from someone you know (friend, colleague, sister, brother, etc…) with whom you might have exchanged emails before. Surprisingly enough, when you open the email you notice that it’s SPAM and is not actually from the person you had expected. At this point, it’s [...]

Top Causes for Spam Complaints

Written by Patrick Yelle on . Posted in All about Spam

Complaints

To begin here is an explanation of a Spam Complaint. When someone marks a message as spam, their email client uses a feedback loop to tell us a complaint was made. We find different forms that represent how the “mark as spam” buttons look in different email clients. These can represented as the Junk folder [...]

While Yahoo is ZZZzzzz…. Dead relatives and ex-girlfriends are spamming

Written by Marc Chouinard on . Posted in All about Spam

Hello Spam

The first week of February 2013 marked a noticeable uptick in email spoofing, specifically from Yahoo servers. The spooky part is the lists used are 3 to 4 years old, which has resulted in some awkward situations… Users have reported receiving emails from their ex-girlfriends, or worse, from dead people! Now think about that. You [...]

Check it, clean it, and back it up!

Written by Jennifer Ansell on . Posted in Best Practices

Check It

If you’re a sys-op you’re always busy taking care of everyone else’s computers and systems. If you’re in the IT industry you’re often too busy coding or testing to take care of your own set-up. BUT…It’s important to take the time to clean up your system, check your parameters; update your spam filters and clear [...]

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