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Privacy Policy

Vircom understands the value of your personal information and we respect your right to privacy. We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that we obtain from you.

General
Unless you provide information voluntarily, we will not collect any personal information about you when you visit http://www.vircom.com. If we ask you to provide information that personally identifies you, our request to do so will be specific. If you register to receive Vircom newsletters we may ask for personal information such as your name, email address, postal address, phone number and credit card information. If we want you to provide additional information, we will explain why we need the additional information and how it will be used at the time of the request.

Email from you
You may email messages to us that will contain your screen name and email address, along with any additional information that you may wish to include in the text of your message.

Third parties
We may receive personal information from select third parties in order to fulfill orders for products, facilitate your receipt of one of our newsletters, or communicate with us concerning your participation in a web seminar.

Resumés
We use the Vircom website as a recruiting tool to provide visitors seeking employment with Vircom the ability to submit resumés or other personal information.

Surveys
Occasionally, we conduct online surveys on specific topics. Our surveys are entirely voluntary. No one is obliged to participate.

Website usage information
Our web server automatically collects and aggregates information about your visit tohttp://www.vircom.com, including service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access. This information is not personally identifiable. We analyze this aggregated information in an effort to optimize your experience and enhance your time spent with us online.

Use of information we collect
We use your personal information in several ways:

  • to fulfill your requests and process your transactions.
  • to respond to your email messages.
  • to support your customer relationship with Vircom. For example, if you provide us with an email or postal address, you may receive mailings from Vircom with information concerning special offers, new services or products. You can unsubscribe to mailings from us at any time. Please refer to the “opt out” section of this Policy for details on the opt-out process.
  • to process responses to employment opportunities posted on the Vircom website. For example, if you submit a resumé to us electronically, the information that you provide will be forwarded to the Vircom representative(s) responsible for filling the relevant position. The personal information that is contained in your resumé will not be used for any other purpose.

We may also combine the personal information that we collect from you on our websites with other information that you provide concerning your use of our other products and services.

Third-party relationships
We will not give or sell your personal information to a third party not affiliated with Vircom for use in marketing or solicitation, without your consent. If we use a third-party service provider to contact you on our behalf, we will limit this third party’s use of your personal information to only the services requested by us. We make reasonable efforts to ensure that all third parties with whom we share personal information undertake to adhere to this Policy. We may disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

Access, correction and maintenance of personal information
We provide reasonable and practical access for you to identify inaccuracies in your personal information. If you provide us with personal information through the Vircom website, you have the right to access this data.

To request an update, modification, or deletion of any personal information maintained by Vircom, you can contact us at privacy@vircom.com. We will, upon request, update or delete your personal information; however, we will not be able to update or delete data that has been archived as part of our normal business operations.

We keep the personal information collected through our website as long as it is required to service your request, or until you request its deletion. We retain aggregated information collected about your visit to our website (i.e. browser type, domain name, pages visited) until we have completed our review and analysis of this information.

We do not add third-party data to your personal information or maintain your personal information in a merged or supplemented format.

Opt-out process
We only contact you if you have previously elected to receive communications from us. At any time, you can opt out of receiving direct mail and marketing material from Vircom, such as product and service updates, by contacting privacy@vircom.com.

To unsubscribe from our Vircom newsletter, contact marketing@vircom.com or click on the unsubscribe link at the bottom of the newsletter. If at any time in the future we decide to use your personal information for a purpose not currently stated in this Policy, we will modify the Policy to disclose such usage.

Links to third-party websites
Websites accessed from www.vircom.com via hyperlinks or links to other sites may be governed by privacy policies and practices that differ from this Policy. The information practices of other third-party websites linked to http://www.vircom.com are not covered by this Policy. You are encouraged to become familiar with the privacy policies and practices of every website you visit prior to disclosing any personal information.

Security of personal information
We store your personal information in a secure location that is only accessible to designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. In addition, we use a secure server to protect the safety and security of transactions over the Internet involving personal information.

Use of cookies
A cookie is a small text file containing a unique identifier that is placed on your computer’s hard drive when you visit a website. We use first-party cookies to improve access to and facilitate use of our website. We also use first-party cookies to improve our understanding of your needs and interests, so that we can offer you personalized content to enhance your web-browsing experience. The non-personal information collected from our use of first-party cookies is not linked to your personal information. Cookies do not damage your system or files in any way.

Most browsers now recognize when a cookie is offered and permit users to control how and when they will be accepted. If you are not sure whether your browser has this capability, you should consult the documentation that comes with your browser or check with your Internet Service Provider (ISP). If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vircom services and websites that you visit.

Changes to Vircom’s privacy policy
We may modify or amend this Policy from time to time. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy below. Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it, without your prior written permission.

Acceptance
By using http://www.vircom.com, you signify your acceptance of this Policy, as amended from time to time. If you do not agree with the terms and conditions contained in this Policy, please do not use this website.

Contact us
If you have thoughts, questions or suggestions about this Privacy Policy Statement or any other aspect of your relationship with Vircom, please contact us by email at privacy@vircom.com or write to the following address:

Vircom Inc.
460 Ste-Catherine W., suite 600
Montréal, Québec, H3B 1A7

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