Server Optimization

Professional Services

Vircom's team of professionals will perform an optimization report on one or more modusMail™ or modusGate™ servers. For an additional cost, we will implement any recommended changes.

Save Time, Avoid Headaches

Let our team of Email Security Optimization Specialists do the hard work. Our staff has optimized thousands of installations on Windows® 2000, 2003, 2008, 2008R2, VMware ESX, Exchange 2000, 2003, 2007 and 2010. Get in touch with our team to get a quote or to receive a custom project evaluation.

Who is this product for?

Any customer who may not feel confident about their installation, and who want us to double-check their configuration and make recommendations.

Where is the work done?

• Remotely, on your Window Servers using a remote connection tool.
• We can work with any remote connection tool you can provide.

When is the work done?

• Whenever you want the work done: during regular business hours at usual billing rate or outside business hours for a premium (200$ extra charge).
• We need at least two-weeks notice for scheduling purposes.

Benefits

• Ensure that the system is working correctly and optimally.
• Pro-actively ensure that no unforeseen problems subsist.
• Have it verified by an expert.

What is included with this service?

• Verification of all major functionalities:
  • Console configuration is appropriate.
  • Configured per best practices guide.
  • Mail Flow occuring properly [examining the spools for any anomalies].
  • Webmail and/or Webquarantine login working properly.
  • Webmonitoring functions properly.
  • POP/IMAP functioning properly.
  • Verify that all necessary databases are properly set.
  • Look at the error logs to see if there are any problems.
  • Test it by sending spam to it using spamtools.
• In the case of Modus blockade deployments, we will also verify that:
  • Security is configured properly to talk to file server share.
  • Services are running under proper account for file server access.
  • Data is being written to shared resources properly.
  • Nodes are properly identified.
• In the case of implementation, we also apply all recommended changes and ensure the proper cleanup & backup processes are in place.

What is not handled by this service?

• We do not configure your DNS Server, routers, firewalls or any other external software for you; we can only make recommendations.
• We do not configure your billing system or any other third party software or hardware for you [exception: MS-SQL and our databases].

Requirements

• Customer must be available while we perform the services, and answer any questions we may have.
• Systems must conform to our system requirements.
• Systems must have an up-to-date and supported operating system (all Windows® Updates must be applied ahead of time)
• Systems must have latest .NET Framework installed (and associated updates).
• A place to store the backups that we will put in place.

More questions?