Modus Server Migration

Professional Services

Vircom's team of professionals will assist you to move an existing modusMail™ or modusGate™ to a new server (hardware upgrade, migration to a VM). This service includes the upgrade of the server to the latest version of our software and applies to all types of setups including High-Availability configurations and Blockade configurations.

Save Time, Avoid Headaches

Let our team of Server Migration Specialists do the hard work. Our staff has performed thousands of server migrations on Windows® 2000, 2003, 2008, 2008R2, VMware ESX, Exchange 2000, 2003, 2007 and 2010. Get in touch with our team to get a quote or to receive a custom project evaluation.

Who is this product for?

This service is geared towards the administrator who needs to minimize downtime during a major system rebuild or upgrade. Since it can be complex to properly move an existing modusMail™ or modusGate™ server from one machine to another, we can assist you in the process.

Where is the work done?

• Remotely, on your Window® Servers using a remote connection tool.
• We can work with any remote connection tool you can provide.

When is the work done?

• Whenever you want the work done: during regular business hours at usual billing rate or outside business hours for a premium (200$ extra charge).
• We need at least two-weeks notice for scheduling purposes.

Benefits

• Save time.
• Get the new server running optimally right off the bat.
• Have it setup by an expert.

What is included with this service?

• We will download the latest package to your new server.
• We will download the previous package (the one you are currently running in production) to your new server.
• Installation of modusMail™ or modusGate™ on the new server on a temporary IP.
  • We normally install the same version as the one on the production server and upgrade afterwards.
• We copy all the settings and databases from the old server to the new server.
• Apply all best practices to the new server, including a quick sanity check.
• Once tested, we upgrade the new server to the latest version of our software.
• We will put in place cleanup & automated backup scripts if needed.
• We assist you in going live with new setup (by swapping the IP of the new server with the old server).

What is not handled by this service?

• If you did any sort of customizations that need to be redone. We are not responsible for any modifications done to our interfaces.
• We do not configure your DNS Server, routers, firewalls or any other external software for you; we can only make recommendations.
• We do not configure your billing system or any other third party software or hardware for you [exception: MS-SQL and our databases].

Requirements

• Customer must be available while we perform the services, and answer any questions we may have.
• Systems must conform to our system requirements.
• Systems must have an up-to-date and supported operating system (all Windows® Updates must be applied ahead of time)
• Systems must have latest .NET Framework installed (and associated updates).
• A place to store the backups that we will put in place.

More questions?