Meet our leadership team

The driving force behind Vircom’s success

Vircom’s leadership team is dedicated to creating innovative products and services that serve one goal: to give our clients true peace of mind when it comes to the security of their electronic communications.

Sylvain Durocher

President – Chief Technology Officer (CTO)
Sylvain remains actively involved in the growth of the company he founded almost 15 years ago: guiding the Vircom leadership team, creating a vision and strategy for the future, meeting with partners and important clients, and troubleshooting organizational growth. Inspired by learning and technology, Sylvain’s objective is to offer our clients ever-improving solutions, all the while nurturing a positive work environment where employees can achieve their full potential. When not engaged in the good fight to protect your email communications, this lover of the great outdoors likes to travel, ski, dance the Rueda, white water kayak, cooking and play board games with friends.

Jean-Marc Robillard

Director, Product Management
As the director of product management, Jean-Marc helps to create a winning product by integrating client needs, market trends, and emerging technologies into the development process. After completing studies in computer science and marketing, Jean-Marc gained considerable expertise working for several large corporations before bringing his talents to Vircom. This pilot in training trusts that working in this stimulating environment will surely help his ideas to take off.

Patrick Thibault

Director, Customer Service
A key resource-person in Vircom’s operations, decision-making, and planning strategies, Patrick has a talent for bringing together multi-disciplinary teams that produce results. This natural-born leader and innovator is most valued for his mentorship skills, and for his ability to get others actively involved in projects big and small. It’s quite obvious that Patrick loves his job: when asked about his eventual plans for retirement, he joyfully replies, "What retirement?"

Mike Petsalis

Director, Research and Development
Mike’s role is to build and maintain a top-notch development team capable of producing innovative, high-quality solutions that exceed customer expectations. In simpler terms, he makes sure that each team member is performing at levels they never even thought possible! Equipped with a solid understanding of both technical and business issues, Mike is prized for his contributions in both fields of endeavour. We wish Mike much luck in his goal to learn seven languages before the age of 45.

Manon Hélie

Director, Finance and Administration
In addition to generating detailed financial reports that allow our directors to make better business decisions in a timely fashion, Manon also works hard to maintain a quality work environment where all employees can thrive. Backed by 14 years experience in various industries, Manon is prized for her ability to see the big picture — and to explore new possibilities that broaden those horizons even farther. Passionate about music, Manon’s vision includes discovering exciting new soundscapes as well.

Martin McNicoll

Director, Information Technology
Responsible for providing Vircom employees with all the tools they need to get their work done, Martin also researches and tests new products, manages and maintains our communications infrastructure, and troubleshoots day-to-day problems. Prized for his mastery of computer technology and the ability to confront problems with patience and precision, Martin is equally adept at managing human relations, a skill he hones regularly while kayaking with friends or dancing the night away.